FAQ
Frequently asked questions.
Straight answers on pricing, timelines, and how we work — across web, CRM, marketing, and blockchain.
All questions
General
- Where is LaunchPad Inc. located?
- LaunchPad Inc. is based in Vancouver, BC and works with small businesses across Metro Vancouver — including Burnaby, Richmond, Surrey, and North Vancouver — as well as clients elsewhere in Canada.
- What does LaunchPad Inc. do?
- We build the websites, CRM and automation, marketing, brand, and — where it fits — blockchain systems that larger companies pay millions for, scoped and priced for small businesses. The idea is enterprise-grade systems at a small-business price.
- How much does a small-business website or system cost in Vancouver?
- It depends on scope, but small-business websites in the Vancouver market typically range from roughly $2,000 to $10,000, with optional monthly support. We scope each project transparently and quote before any work begins.
- Do you lock clients into long-term contracts?
- No. We prefer to earn the next month of work. Engagements are scoped clearly up front, and our proof-first approach means you can verify what we build rather than take it on faith.
- What makes LaunchPad different from other Vancouver agencies?
- Two things: honest, transparent scoping (we never claim what we can't prove), and an unusually broad stack — web, CRM, marketing, and audit-coordinated blockchain — under one roof, at small-business prices.
Websites & Web Development
- How much does a small-business website cost in Vancouver?
- Most small-business websites in Vancouver land between roughly $2,000 and $10,000 depending on page count, custom design, and integrations. We give a fixed scope and quote before starting so there are no surprises.
- How long does it take to build a website?
- A focused small-business site typically takes 3–6 weeks from kickoff to launch, depending on content readiness and scope. We share progress as we build so you can see it come together.
- Will my website be fast and good for SEO?
- Yes. We build search-ready sites that target green Core Web Vitals — fast load times, mobile-first layouts, clean structured data, and on-page SEO baked in from the start rather than bolted on later.
CRM & Automation
- Which CRM is best for a small Vancouver business?
- It depends on your workflow. All-in-one platforms like GoHighLevel suit service businesses that want CRM, funnels, and SMS in one flat-rate tool; HubSpot fits teams that need deeper analytics and integrations. We recommend based on your actual sales process, not a vendor kickback.
- How long does a CRM setup take?
- A typical small-business CRM and automation setup takes 2–4 weeks — covering pipeline design, lead-capture forms, follow-up automations, and team training — depending on how many workflows you need.
- Do I really need a CRM if I'm a small business?
- If leads or follow-ups ever slip through the cracks, yes. Even a lean CRM with automated follow-up captures more of the demand you already generate, which is usually cheaper than buying more leads.
Marketing (Digital & AI)
- What channels do you manage for digital marketing?
- Local SEO, paid ads (Google and Meta), content, and email — chosen based on where your customers actually search, not a one-size-fits-all package.
- How do you measure results?
- Monthly reporting tied to leads and revenue, not just clicks or impressions, so you can see what's actually working.
- Do I need a new website before starting digital marketing?
- Not necessarily. We can work with your existing site, though a fast, conversion-ready site — our web development service — makes every marketing dollar go further.
- What does "AI marketing" actually mean for a small business?
- Automating the repetitive parts of marketing — content variations, personalization, and campaign optimization — so a small team can compete with larger marketing budgets.
- Will AI-generated content sound generic?
- Not if it's set up properly. We configure AI tools around your brand voice and have a person review every piece before it goes out.
- Is this a replacement for a marketing person or agency?
- No — it's a force multiplier. AI automation handles volume and repetition; strategy and judgment still need a person driving the plan.
Brand & Design
- What does a brand and design engagement include?
- Logo and visual identity, a documented style guide, and the templates you actually use day to day — social, email, and presentation assets included.
- Do you design websites too, or just brand assets?
- Brand and design covers identity and UX. If you also need a built website, pair this with our web development service and we'll carry the same design system through.
- How long does a brand identity project take?
- A focused brand identity project typically takes 2–4 weeks depending on how many assets and variants you need.
Business Consultancy
- What's included in a business consultancy engagement?
- A dedicated strategist, a 90-day growth roadmap built around your numbers, and hands-on execution — not just a slide deck. We scope the engagement to your goals and revisit the plan as results come in.
- How is this different from hiring a full-time strategist?
- You get senior-level strategy and execution without a full-time salary or benefits. We work alongside your team, report on a regular cadence, and scale involvement up or down as your needs change.
- How much does business consultancy cost for a small business?
- Engagements are scoped to your goals and typically billed monthly. We quote transparently before starting and avoid multi-year lock-in contracts.
Blockchain & Web3
- Do you build blockchain projects for small businesses?
- Yes — honestly scoped. We develop smart contracts, dApps, web3 games, and run crypto-native marketing for small businesses and early projects, and we coordinate an independent third-party audit before mainnet.
- Is your blockchain work safe? Do you audit smart contracts?
- We build testnet-first and coordinate an independent third-party audit before any contract goes to mainnet. We never self-certify an audit, never take custody of keys or funds, and never claim a track record we don't have.
- How much does a smart contract or token project cost?
- Costs vary widely by complexity. A simple token or NFT is far cheaper than a full dApp with a front end and an independent audit. We scope to what you actually need and quote transparently before starting.
- What kind of dApps do you build?
- Wallet-connected applications, marketplaces, and custom Web3 platforms — full-stack, from smart contract to front end.
- Do you audit the smart contracts behind the app?
- Yes. Every contract is built testnet-first, and we coordinate an independent third-party audit before mainnet. We never self-certify.
- How long does dApp development take?
- It depends on complexity — a simple wallet-connected app is much faster than a full marketplace with on-chain logic. We scope and quote before starting.
- What is web3 game development?
- Games with on-chain elements — NFT assets, token economies, or play-to-earn mechanics — built on top of standard, tested game development practices.
- Are the in-game assets and economies audited?
- Any smart contracts behind the assets or economy are built testnet-first with an independent third-party audit coordinated before mainnet.
- Do you build the whole game, or just the blockchain layer?
- Both — game mechanics and the on-chain layer, so tokenomics and gameplay are designed together instead of bolted on afterward.
- What does crypto-native marketing include?
- Community growth on Discord and Telegram, launch marketing, and campaigns built for how Web3 audiences actually discover projects.
- Can you help with a token launch?
- Yes — positioning, community building, and launch-day marketing. We don't offer investment advice or make price predictions.
- Do you work with early-stage or pre-launch projects?
- Yes, that's where most of our blockchain marketing work happens — building an audience and community ahead of launch.
Industries
- What does a real estate website and CRM setup cost in Vancouver?
- A realtor or brokerage site plus a CRM pipeline typically runs in the low-to-mid four figures, with optional monthly marketing. We scope to your lead volume and follow-up needs and quote before starting.
- Can you set up lead capture and follow-up for real estate agents?
- Yes. We build listing-ready websites, lead-capture funnels, and automated SMS/email follow-up so every enquiry is tracked from first touch to closing — the responsiveness that wins listings.
- Do you build websites and booking for Vancouver clinics?
- Yes. We build clinic, spa, and wellness websites with online booking and automated reminders, plus local SEO so nearby patients find you first and your calendar stays full.
- Can automation reduce no-shows at my clinic?
- Yes — automated appointment reminders and follow-ups measurably cut no-shows and admin time, and keep patients engaged between visits without extra front-desk work.
- Do you build websites for law firms and accountants in Vancouver?
- Yes. We build credible, compliance-aware websites with automated intake for law firms, accountants, and finance practices, plus nurture systems that keep you top-of-mind with referral partners.
- Can you build an e-commerce store for my Vancouver shop?
- Yes. We build high-performance storefronts and checkout, plus retention and loyalty flows and performance marketing measured against real revenue, not vanity metrics.
- How do you help Vancouver restaurants get more customers?
- We combine local SEO and an optimized Google presence with reviews workflows, social content, and online menus so nearby guests find you first and one-time visitors become regulars.
- Can you help an early-stage startup launch fast?
- Yes. We sharpen positioning and go-to-market, ship a fast credible website, and stand up the CRM and analytics so traction is tracked from day one — built to scale as you grow.
- Do you audit smart contracts before mainnet?
- We coordinate an independent third-party audit before mainnet for every contract. We never self-certify, never take custody of keys or funds, and scope everything honestly.
Still have a question?
Tell us about your business and we'll give you a straight answer — no pressure, no jargon.
Selective by fit
Ready to build?
We take clients we can make measurably better.
Prefer email? hello@launchpadinc.ca — we reply within 48 hours.